Frequently Asked Questions

We are here to help

  1. Please type https://power.akpk.org.my at your browser’s URL bar.
  2. Click “Register” to register a new account.
  3. For learning an online course, choose “Individual”. For booking a talk/ workshop for a company, choose "Organisation".
  4. After key-in all the mandatory information, please tick the box “I agree to the Terms of Use” and click “Sign Up”.*
  5. Login to the email you key in at step 3, open the email from learning@akpk.org.my with the title “Welcome to AKPK’s Be In POWER!”.
  6. Click the button or open the activation link to activate your account. 

    *Please make sure you fill up all the mandatory fields.
    *Please note that the same Email and MyKad Number can only be registered once. If you have registered before, please choose “Sign in” to login to your account or open the link https://power.akpk.org.my/Auth/ResetPassword to create a new password if you have forgotten your existing password.



For publicly available courses, all courses are available under the e-Learning menu.

For enrollment, please follow the steps below:

  1. Make sure that you have registered an account, if you have not registered an account, you can refer to our registration guide.
  2. Login to the account with your registered email and the password. If you have not activated your account or forgotten your password, you can request a new activation/ reset password link at https://power.akpk.org.my/Auth/ResetPassword.
  3. After login into your dashboard, you can choose e-Learning at the top menu.
  4. Choose View Courses.
  5. Choose the course that you desired to learn. Click on the name of the course.
  6. Click Enroll Now to enroll in the course.
  7. Some of the courses may require you to fill in the additional required information for the course before you start the learning.
  8. Enjoy your learning.

For privately available only courses, all courses must be enrolled via a special enrollment link.

For enrollment, please follow the steps below:

  1. Make sure that you have registered an account, if you have not registered an account, you can refer to our registration guide.
  2. Login to the account with your registered email and the password. If you have not activated your account or forgotten your password, you can request a new activation/ reset password link at https://power.akpk.org.my/Auth/ResetPassword.
  3. Open the enrollment link provided to you.
  4. Click Enroll Now to enroll in the course.
  5. Some of the courses may require you to fill in the additional required information for the course before you start the learning.
  6. Enjoy your learning.
Cause/ Error message: Solution:
  1. IC No already registered in the system or Email already registered in the system
  1. Please check for the email titled "Welcome to AKPK's Be in POWER! Portal" (from learning@akpk.org.my) in your email inbox and spam. Click the button or open the activation to activate/ verify your account.
  2. If you cannot find this email in your inbox and spam, please email some important information such as your FULL NAME and REGISTERED EMAIL to power@akpk.org.my or raise an enquiry via Contact Us for further assistance. 
Cause/ Error Message: Solution:
  1. Yet register in the portal
  1. Please register by following our registration guide.
  1. Yet activate your account
  1. Please check for the email titled "Welcome to AKPK's Be in POWER! Portal" (from learning@akpk.org.my) in your email inbox and spam. Click the button or open the activation to activate/ verify your account.
  1. Not receiving the activation link
  1. Please check for the email titled "Welcome to AKPK's Be in POWER! Portal" (from learning@akpk.org.my) in your email inbox and spam. Click the button or open the activation to activate/ verify your account.
  2. If you have confirmed that you do not receive the activation link, please request a new activation link by opening the link https://power.akpk.org.my/Auth/ResetPassword to activate your account.
  1. Forgotten which Email key-in during registration
  1. Please follow the steps in Section A, in step 3, you can verify which email you have entered during registration by trying to enter the suspected email. You will be prompted with an error message: “Email already registered in the system” if the entered email is the same email you entered during registration.
  1. Forgotten Password
  1. Open the link https://power.akpk.org.my/Auth/ResetPassword.
  2. Fill in your registered email.
  3. Please check for the email titled "FE Portal Password Reset" (from learning@akpk.org.my) in your inbox or spam. Open the reset password link to create a new password.
  1. Accidentally key-in the wrong email during registration
  1. Please log the issue to power@akpk.org.my with your details such as your Full Name and the wrong email together with the correct email for further assistance.
  1. Have activated the account but am still not able to login
  1. Please do a reset password as in (v) Forgotten Password.
  2. If you are still not able to login, please log the issue to power@akpk.org.my with your details such as Full Name and registered email or raise an enquiry via Contact Us for further assistance.

Cause/ Error Message: Solution:
  1. Yet register in the portal
  1. Please register by following our registration guide.
  1. Yet open the enrollment link
  1. Please enroll in the course by following our enrollment guide for privately available only courses.
  1. Accidentally clicked "Withdraw" from the course
  1. Please re-enroll in the course by following our enrollment guide for privately available only courses.